Poke for Healthcare. Better Outcomes. Less No-Shows.
SMS micro-interactions that keep patients engaged between visits. Appointment reminders, symptom checks, and medication adherence—simple pokes with smart escalation when needed.
30-minute call · No commitment
Voclara
Healthcare Assistant
Natural conversations · Smart responses · No app required
Poke Loops
Micro-interactions that drive outcomes
Three smart loops that keep patients engaged with simple, reply-based SMS interactions. No apps to download, no portals to log into.
Appointment Momentum
Automated appointment reminders with easy confirm/reschedule options. Reduce no-shows with a simple 'Reply 1 to confirm' workflow. Escalate to staff when rescheduling needed.
Symptom Pulse
Regular check-ins that catch issues early. Patients rate how they're feeling 1-5, with automatic escalation to care teams for concerning responses.
Medication Adherence
Gentle nudges that improve adherence. Patients reply DONE to log doses or HELP to flag issues. Build medication habits without app fatigue.
Smart Escalation
SMS-first, voice when needed. Automatic escalation to phone calls or staff alerts when patients need more support or report concerning symptoms.
Conversational Consent
Reply-based consent that's simple and compliant. Patients text YES to opt-in, STOP anytime to opt-out. Full audit trail for HIPAA compliance.
Staff Notifications
Real-time Slack and Teams alerts when patients need attention. Redacted summaries keep PHI secure while keeping your team informed.
How a Poke Loop Works
Schedule
Poke scheduled based on appointment, medication, or check-in cadence
Send
Patient receives SMS with clear, simple response options
Respond
Patient replies with number, keyword, or free text
Act
System logs response, advances loop, or escalates if needed
Integrations
Built on proven infrastructure
Connects with your EHR for patient data and your team's communication tools for seamless escalation.
EHR Integration
Voice Infrastructure
Natural Voice AI
Team Notifications
Team Notifications
Edge Infrastructure
More integrations coming soon. Need something specific? Let us know.
35%
Reduction in no-shows
89%
Patient response rate
3x
Faster issue detection
99.9%
Uptime SLA
Testimonials
Trusted by healthcare leaders
“The SMS pokes are brilliant. Patients actually respond because it's just a quick text. Our no-show rate dropped 35% in six weeks.”
Dr. Sarah Chen
Medical Director
Valley Health Clinic
“We catch medication issues before they become ER visits. When a patient texts HELP, we know immediately and can intervene.”
Michael Rodriguez
Practice Administrator
Community Care Partners
“The symptom pulse check-ins surface problems we'd never know about otherwise. Last week we caught early signs of infection in a post-op patient.”
Jennifer Walsh, RN
Director of Nursing
Sunrise Medical Group
Pricing
Simple, transparent pricing
Choose the plan that fits your organization. All plans include HIPAA compliance and BAA.
Starter
Perfect for small clinics getting started
Custom pricing for your needs
- Up to 500 calls/month
- 5 languages supported
- Basic scheduling integration
- Email support
- Standard voice personas
- Basic analytics dashboard
Growth
For growing practices and multi-location clinics
Volume-based pricing
- Up to 5,000 calls/month
- All 32 languages
- Epic FHIR integration
- Slack & Teams notifications
- Custom voice personas
- Advanced analytics
- Priority support
- Medication reminders
Enterprise
For health systems with complex requirements
Tailored to your scale
- Unlimited calls
- All 32 languages
- Full EHR integration suite
- Custom workflow automation
- Dedicated success manager
- Custom SLA
- On-premise deployment option
- White-label available
- 24/7 phone support
All plans include HIPAA compliance, BAA, and SOC 2 security controls.
Need a custom solution? Book a demo to discuss your requirements.
Built for healthcare compliance
Security and compliance aren't afterthoughts—they're built into every layer of Voclara.
HIPAA Compliant
Full compliance with Health Insurance Portability and Accountability Act requirements. Business Associate Agreement (BAA) available.
PHI Redaction
Automatic redaction of Protected Health Information in all logs and notifications. Sensitive data never leaves your secure environment.
Consent Management
JWT-based consent tokens ensure every interaction is authorized. Patients explicitly consent before any AI engagement.
Complete Audit Trails
Every call, every interaction, fully logged. Append-only audit database with encryption at rest for regulatory compliance.
Edge Infrastructure
Deployed on Cloudflare's global edge network with data residency options. Your data stays where you need it.
SOC 2 Ready
Security controls aligned with SOC 2 Type II requirements. Regular penetration testing and security audits.
HIPAA
Compliant
SOC 2
Type II Ready
BAA
Available
Ready to reduce no-shows and catch issues early?
See how SMS pokes can keep your patients engaged between visits. Simple setup, immediate impact, no app required.
30-minute personalized demo · See the platform in action · Get your questions answered